With the recent Windows 10 feature updates to version 1909 and version 2004, some webcam models have started causing blue screens (BSOD) in Windows 10.
We have observed this happening especially for webcams using drivers from a company called Sunsoft IT or something similar.
Fortunately, there is a solution available.
- Open the Device Manager and right click the webcam -> Properties
- Click Update Driver
- Browse my computer for drivers
- Let me pick from a list of available drivers on my computer
- On the final screen, choose Microsoft USB device
This will replace the faulty driver with a Microsoft equivalent and hopefully your computer will no longer crash when starting the webcam.
The easiest way to verify that the problem is gone is to start the built in Windows 10 app “Camera” by searching for “Camera” in the Start menu